Frequently Asked Questions
Your guide to shopping with Lucknow Skin Shop and Boot Barn
What is the typical delivery time for orders?
We process most orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location, while express options are available at checkout.
How do I ensure I select the correct boot size?
Since sizing can vary between brands like Ariat, R.M. Williams, and Akubra, we provide a detailed size chart on each product page. If you are between sizes, we generally recommend sizing up for boots.
What is your return policy for leather goods?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure that boots are trialed on carpeted surfaces to avoid scuffing the soles, as damaged items cannot be returned.
Do you offer international shipping?
Yes, we ship our premium leather goods and western wear worldwide. International shipping rates and delivery estimates are calculated at the shipping stage of your checkout process.
How should I care for my new leather boots?
To extend the life of your boots, we recommend regular cleaning with a damp cloth followed by a high-quality leather conditioner or polish. Avoid direct heat sources when drying wet leather.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Afterpay and ZipPay for your convenience.